developer@a4tech.ai
Email is the official support channel for A4 Tech apps at this time. Please include the app name, device model, iOS version, and a short description of the issue.
Support
A4 Tech Support
This support page covers A4 Tech apps and services, including Layerfy - AI Photo Editor.
A4 Tech Ltda
Curitiba, Parana, Brazil
What We Can Help With
- App bugs, crashes, and unexpected behavior.
- Credits, purchases, and credit delivery issues.
- Login, Apple/Google sign-in, and account recovery.
- Privacy, data access, and data deletion requests.
- Feature feedback and product questions.
Purchase and Credit Issues
If you contact us about credits or an App Store purchase, include the app name, approximate purchase time, Apple receipt status if available, and the Apple ID email only if you are comfortable sharing it for support purposes.
Refunds for App Store purchases are handled by Apple. A4 Tech can help investigate credit delivery, purchase validation, and account recovery issues related to A4 Tech apps.
Privacy and Data Requests
For privacy, access, correction, or deletion requests, email developer@a4tech.ai and mention the app you use. You can also review our Privacy Policy.
Helpful Details to Include
- App name and version, if visible.
- Your device model and iOS version.
- Steps to reproduce the issue.
- Screenshots or screen recordings, if they help explain the problem.
- For purchase issues, approximate purchase time and receipt status.
Response Time
We usually reply within 2 business days. More complex account, purchase, privacy, or abuse-prevention reviews may take longer.